Unlocking citizen confidence: examining trust and continuance intentions in digital services
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DOI: 10.1108/jabs-08-2024-0424
Abstract: Purpose This study aims to examine the factors that influence citizens intention to continue using e-government services in Pakistan. Design/methodology/approach Data were collected through an online survey of 641 Pakistani citizens. The responses were analyzed… read more here.
Keywords: continuance; unlocking citizen; government services; trust ... See more keywords