Towards a resilience management framework for complex enterprise systems upgrade implementation
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DOI: 10.1080/17517575.2015.1085096
Abstract: ABSTRACT The lack of knowledge of how resilience management supports enterprise system (ES) projects accounts for the failure of firms to leverage their investments in costly ES implementations. Using a structured-pragmatic-situational (SPS) case study research… read more here.
Keywords: management framework; resilience management; upgrade implementation; resilience ... See more keywords