Baggage Fees and Airline Performance
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DOI: 10.1002/tjo3.70005
Abstract: Leveraging cognitive appraisal theory, this manuscript investigates how implementing the new baggage fee policy impacts carriers' financial performance, on‐time performance, and consumer complaints. Utilizing the latest event study methodology from the econometrics field, our analysis… read more here.
Keywords: airline; policy implementation; performance; policy ... See more keywords