Investigating the Relationship between In‐Situ User Expectations and Web Search Behavior
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DOI: 10.1002/pra2.740
Abstract: Pre‐adoption expectations often serve as an implicit reference point in users' evaluation of information systems and are closely associated with their goals of interactions, behaviors, and overall satisfaction. Previous studies have involved simulated user expectation… read more here.
Keywords: relationship situ; investigating relationship; user expectation; search ... See more keywords