User Personality and User Satisfaction with Recommender Systems
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DOI: 10.1007/s10796-017-9782-y
Abstract: In this study, we show that individual users’ preferences for the level of diversity, popularity, and serendipity in recommendation lists cannot be inferred from their ratings alone. We demonstrate that we can extract strong signals… read more here.
Keywords: diversity popularity; recommender systems; personality; popularity serendipity ... See more keywords
Adaptive resource allocation framework for user satisfaction maximization in multi-service wireless networks
Sign Up to like & getrecommendations! Published in 2018 at "Telecommunication Systems"
DOI: 10.1007/s11235-017-0391-3
Abstract: In order to capture and maintain a representative share of the wireless communication market, effective ways to manage the scarce physical resources of cellular networks are fundamental for cellular network operators. In this context, this… read more here.
Keywords: satisfaction; resource allocation; service; user satisfaction ... See more keywords
User satisfaction-induced demand side load management in residential buildings with user budget constraint
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DOI: 10.1016/j.apenergy.2016.11.071
Abstract: This paper presents a demand side load management technique that is capable of controlling loads within the residential building in such a way that the user satisfaction is maximized at minimum cost. Load-satisfaction algorithm was… read more here.
Keywords: satisfaction; budget; side load; management ... See more keywords
User-centred web design, usability and user satisfaction: The case of online banking websites in Iran.
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DOI: 10.1016/j.apergo.2019.102892
Abstract: The relationship of Web design attributes (personalisation, structure, navigation, layout, search and performance) and users' personal characteristics to website usability and user satisfaction was investigated among 798 online banking users in Iran. The design and… read more here.
Keywords: usability user; design; user satisfaction; web design ... See more keywords
Impact of COVID-19 prevention measures on health service quality perceived value and user satisfaction A structural equation modeling (SEM) approach
Sign Up to like & getrecommendations! Published in 2021 at "Atencion Primaria"
DOI: 10.1016/j.aprim.2021.102178
Abstract: Objective: To explain using a structural equation model to patient satisfaction by analysing confidence in preventive measures against COVID-19 as an antecedent of this satisfaction and the effect that these measures have on the antecedents… read more here.
Keywords: satisfaction; quality; structural equation; perceived value ... See more keywords
Service user satisfaction with care in a specialist service for young people with attention deficit hyperactivity disorder.
Sign Up to like & getrecommendations! Published in 2022 at "Irish journal of psychological medicine"
DOI: 10.1017/ipm.2022.15
Abstract: OBJECTIVES Consumer satisfaction is considered one of the most important measures of service quality in child mental health; however, there is limited understanding of factors that influence satisfaction. The objective of this study was to… read more here.
Keywords: service user; satisfaction; service; symptom severity ... See more keywords
Caring the Sharing Apps – Exploration of the Factors Affecting User Satisfaction with Sharing Economy Apps
Sign Up to like & getrecommendations! Published in 2023 at "Journal of Global Marketing"
DOI: 10.1080/08911762.2023.2208059
Abstract: Sharing economy-based services are more prevalent in contemporary society, especially after the covid-19 pandemic. However, from the user's perspective, it is still unclear what factors define the success of sharing economy-based apps. To address this… read more here.
Keywords: user satisfaction; economy apps; satisfaction sharing; sharing economy ... See more keywords
Relationship between electronic health records strategy and user satisfaction: a longitudinal study using clinicians' online reviews
Sign Up to like & getrecommendations! Published in 2022 at "Journal of the American Medical Informatics Association : JAMIA"
DOI: 10.1093/jamia/ocac082
Abstract: OBJECTIVE We investigated how the electronic health records (EHRs) strategies concerning EHR sourcing and vendor switching impact user satisfaction over time. MATERIALS AND METHODS This study used a novel longitudinal dataset created by scraping clinicians'… read more here.
Keywords: user satisfaction; health records; electronic health; strategy ... See more keywords
Service user satisfaction with telemedicine in an occupational healthcare setting.
Sign Up to like & getrecommendations! Published in 2023 at "Occupational medicine"
DOI: 10.1093/occmed/kqad047
Abstract: BACKGROUND Telemedicine has existed pre-pandemic and has been used in some healthcare settings with high patient satisfaction. The COVID-19 pandemic increased the use of telemedicine to help minimize transmission while maintaining service provision. AIMS To… read more here.
Keywords: user satisfaction; service user; service users; service ... See more keywords
The dark side of mobile apps: when and how technical security matters for in-app purchases?
Sign Up to like & getrecommendations! Published in 2023 at "Asia Pacific Journal of Marketing and Logistics"
DOI: 10.1108/apjml-10-2022-0875
Abstract: PurposeThis research aims to explore the dark side of mobile applications by investigating the role of apps' technicality and app security in the mechanism of user satisfaction, app intention and customers' continuance tendency to make… read more here.
Keywords: dark side; user satisfaction; app purchases; side mobile ... See more keywords
Office employee satisfaction: the influence of design factors on psychological user satisfaction
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DOI: 10.1108/f-03-2019-0041
Abstract: Purpose Employees’ satisfaction and productivity is one of the main interests of employers. Psychological comfort can cause dissatisfaction with their work. Thus, it is important to understand what factors contribute to employees’ satisfaction in workplaces.… read more here.
Keywords: office; satisfaction; design; design factors ... See more keywords