A Fuzzy-Based Emotion Detection Method to Classify the Relevance of Pleasant/Unpleasant Emotions Posted by Users in Reviews of Service Facilities
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DOI: 10.3390/app13105893
Abstract: Many sentiment analysis methods have been proposed recently to evaluate, through the Web, the perceptions of users and their satisfaction with the use of products and services; these approaches have been applied in various fields… read more here.
Keywords: emotion detection; users reviews; detection method; pleasant unpleasant ... See more keywords