Using benchmarking to assist the improvement of service quality in home support services for older people-IN TOUCH (Integrated Networks Towards Optimising Understanding of Community Health).
Sign Up to like & getrecommendations! Published in 2018 at "Evaluation and program planning"
DOI: 10.1016/j.evalprogplan.2017.12.008
Abstract: Service providers and funders need ways to work together to improve services. Identifying critical performance variables provides a mechanism by which funders can understand what they are purchasing without getting caught up in restrictive service… read more here.
Keywords: home support; benchmarking assist; service; health ... See more keywords
Using Benchmarking Bots for Continuous Performance Assessment
Sign Up to like & getrecommendations! Published in 2022 at "IEEE Software"
DOI: 10.1109/ms.2022.3184430
Abstract: Bots for continuous performance assessment are gaining use as a productivity tool. We discuss how and why open source projects use them and present an in-depth case study of the Nanosoldier bot used by the… read more here.
Keywords: bots continuous; performance assessment; using benchmarking; continuous performance ... See more keywords