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Published in 2021 at "Service Science"
DOI: 10.1287/serv.2021.0283
Abstract: This research investigates the impact of COVID-19 on hotel productivity change using the Malmquist Productivity Index (MPI). For 26 U.S. hotel brands, productivity changes over 10 quarters from the first quarter of 2018 to the…
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Keywords:
hotel productivity;
malmquist productivity;
productivity;
covid hotel ... See more keywords