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Published in 2023 at "International Journal of Bank Marketing"
DOI: 10.1108/ijbm-08-2022-0392
Abstract: PurposeThis study aims to propose an integrated view and emphasize the importance of bank intangible value binding in customers' robo-advisory adoption. It explores the relationship between robo-advisors and traditional banking and defines the role of…
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Keywords:
value binding;
intangible value;
bank intangible;
robo ... See more keywords