Measuring patient satisfaction with video consultation: a systematic review of assessment tools and their measurement properties
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DOI: 10.1017/s0266462320000367
Abstract: Background Video consultation (VC) is considered promising in delivering healthcare closer to the patient and improving patient satisfaction. Indeed, providing care-at-distance via VC is believed to be promising for some situations and patients, serving their… read more here.
Keywords: measuring patient; measurement properties; satisfaction; video consultation ... See more keywords
Comparing video consultation and telephone consultation at the outpatient clinic of a tertiary referral centre: patient and provider benefits
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DOI: 10.1136/bmjinnov-2020-000512
Abstract: Objectives Telephone consultations are frequently used in the outpatient setting in order to avoid unnecessary travel and to reduce hospital visit-related costs for patients. However, they are limited by the absence of non-verbal communication in… read more here.
Keywords: provider; video consultation; consultation; telephone consultation ... See more keywords
Assessement of a structured technological support intervention on uptake of video consultations
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DOI: 10.1192/bjo.2021.540
Abstract: Aims The coronavirus pandemic has led to an increased reliance on remote patient-clinician interactions, mainly the use of telephone and video consultations. Video consultations are key in psychiatric care, as telephone appointments do not sufficiently… read more here.
Keywords: video consultation; video consultations; care; uptake video ... See more keywords
Nurses’ experience of using video consultation in a digital care setting and its impact on their workflow and communication
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DOI: 10.1371/journal.pone.0264876
Abstract: Sweden as many other countries uses video consultation to increase patients’ access to primary healthcare services particularly during the COVID-19 pandemic. Working in digital care settings and using new technologies, in this case video consultations,… read more here.
Keywords: digital care; communication; care; using video ... See more keywords