Are Virtual Reference Services Color and Gender Blind? Service Equality Revisited
Sign Up to like & getrecommendations! Published in 2022 at "Proceedings of the Association for Information Science and Technology"
DOI: 10.1002/pra2.738
Abstract: Following the rise of the Black Lives Matter Movement in 2020, there has been an increased focus on racial equality in library services, including recent modifications of the ALA Code of Ethics. Online library services… read more here.
Keywords: virtual reference; service; services color; reference services ... See more keywords
The Constrained Total Least Squares Solution for Virtual Reference Feedback Tuning
Sign Up to like & getrecommendations! Published in 2020 at "IFAC-PapersOnLine"
DOI: 10.1016/j.ifacol.2020.12.2259
Abstract: Abstract Virtual Reference Feedback Tuning (VRFT) is a direct data-driven control design method employed to tune a controller’s parameters aiming to achieve a prescribed closed-loop performance. Its primary formulation leads to a biased estimate in… read more here.
Keywords: reference feedback; constrained total; least squares; total least ... See more keywords
Data-driven model reference control of MIMO vertical tank systems with model-free VRFT and Q-Learning.
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DOI: 10.1016/j.isatra.2018.01.014
Abstract: This paper proposes a combined Virtual Reference Feedback Tuning-Q-learning model-free control approach, which tunes nonlinear static state feedback controllers to achieve output model reference tracking in an optimal control framework. The novel iterative Batch Fitted… read more here.
Keywords: control; reference; model reference; virtual reference ... See more keywords
Is the library open? How the pandemic has changed the provision of virtual reference services
Sign Up to like & getrecommendations! Published in 2021 at "Reference Services Review"
DOI: 10.1108/rsr-04-2021-0014
Abstract: PurposeThe purpose of this paper is to investigate the impact of the pandemic on the questions received via chat reference at a Canadian university library.Design/methodology/approachA qualitative analysis using coding of chat transcripts and a quantitative… read more here.
Keywords: pandemic changed; open pandemic; reference; library open ... See more keywords
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library
Sign Up to like & getrecommendations! Published in 2022 at "Reference Services Review"
DOI: 10.1108/rsr-05-2022-0020
Abstract: PurposeThis paper aims to detail how a university library developed an AI chatbot to meet a growing need for virtual reference services. This chatbot was developed using Google's free Dialogflow bot platform and embedded in… read more here.
Keywords: university; virtual reference; university library; chatbot ... See more keywords
Design of Virtual Reference Feedforward Controller for an Active Suspension System
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DOI: 10.1109/access.2022.3184417
Abstract: This paper presents a method to design a virtual reference feedforward controller (VRFC) for an active suspension system. Generally, it is not easy to apply a feedforward control to an active suspension system because a… read more here.
Keywords: active suspension; reference; virtual reference; suspension system ... See more keywords