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Published in 2017 at "Journal of Foodservice Business Research"
DOI: 10.1080/15378020.2016.1198626
Abstract: ABSTRACT Few studies have examined overbooking in the restaurant industry. The authors observed the business situation in a restaurant in Hong Kong over 2 years, noted how demand exceeded supply on a regular basis, and…
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Keywords:
shows cancellations;
walk ins;
modeling shows;
overbooking walk ... See more keywords
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Published in 2023 at "International Journal of Environmental Research and Public Health"
DOI: 10.3390/ijerph20032635
Abstract: Healthcare institutions generally use an appointment system. However, patients often need to receive medical services unexpectedly. If they visit a clinic without an appointment, they may have to wait for a long time, as their…
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Keywords:
time;
clinic registration;
walk ins;
random walk ... See more keywords