Overcoming walls and voids: Responsive practices that enable frontline workers to feel heard
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DOI: 10.1097/hmr.0000000000000397
Abstract: Background There is increasing recognition that beyond frontline workers’ ability to speak up, their feeling heard is also vital, both for improving work processes and reducing burnout. However, little is known about the conditions under… read more here.
Keywords: responsive practices; feeling heard; walls voids; frontline workers ... See more keywords