Hotel website quality, performance, telepresence and behavioral intentions
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DOI: 10.1108/tr-02-2019-0039
Abstract: Purpose The purpose of this study is to investigate the associations among hotel website quality, telepresence, websites’ utilitarian and hedonic performance and customers’ behavioral intentions. Design/methodology/approach An online survey was used to collect the data… read more here.
Keywords: behavioral intentions; website quality; hotel website; performance ... See more keywords
Relationship Modeling of Travel Website Quality toward Customer Satisfaction Influencing Purchase Intention
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DOI: 10.3390/su15108225
Abstract: Consumer behavior is an important area for the tourism sector that needs to be continuously explored. Tourism is a sensitive sector influenced by several factors, like pandemics, government intervention, international cooperation, etc. The tourist industry… read more here.
Keywords: travel; website quality; intention; travel website ... See more keywords
The influence of website quality on consumer’s e-loyalty through the mediating role of e-trust and e-satisfaction: An evidence from online shopping in Vietnam
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DOI: 10.5267/j.uscm.2019.11.004
Abstract: Article history: Received October 20, 2019 Received in revised format November 10, 2019 Accepted November 2 read more here.
Keywords: mediating role; quality consumer; website quality; influence website ... See more keywords