Weighted Variables Using Best-Worst Scaling in Ordered Logit Models for Public Transit Satisfaction
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DOI: 10.3390/su12135318
Abstract: Customer overall satisfaction regarding a public transport system is dependent on the satisfaction of the users with the attributes that make up the service, as well as the contribution that each of these attributes makes… read more here.
Keywords: satisfaction; best worst; logit model; weighted variables ... See more keywords