Mind the gap: Examining work-as-imagined and work-as-done when dispensing medication in the community pharmacy setting.
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DOI: 10.1016/j.apergo.2021.103372
Abstract: Reducing errors within a healthcare setting remains high on the patient safety research agenda. More consistent performance has been sought by increased development of standardised operating procedures, but they are not always adhered to in… read more here.
Keywords: imagined work; work; work imagined; community ... See more keywords