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Published in 2017 at "Management Communication Quarterly"
DOI: 10.1177/0893318916650519
Abstract: Guided by emotional response theory (ERT) and Mehrabian’s theory of nonverbal behavior, the current study examined links between supervisor nonverbal immediacy (NI), employee emotion experience, and employee motives for communicating with a supervisor. Analyses of…
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Keywords:
workplace emotion;
communication;
emotion communication;
supervisor ... See more keywords