Negative workplace gossip: Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness
Sign Up to like & getrecommendations! Published in 2019 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2019.02.007
Abstract: Abstract This study investigates why and when perceived negative workplace gossip inhibits targets’ in-role performance in the context of service. Relying on affective events theory, we argue that perceived negative workplace gossip inhibits targets’ customer… read more here.
Keywords: performance; negative workplace; service; workplace gossip ... See more keywords
An eye for an eye: does subordinates’ negative workplace gossip lead to supervisor abuse?
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DOI: 10.1108/pr-05-2018-0174
Abstract: Purpose Drawing upon affective events theory, the authors propose that the subordinates’ negative gossip acts as a targeting affective event which leads to supervisor negative emotions. In turn, such negative emotions provoke supervisors to exhibit… read more here.
Keywords: negative emotions; workplace; supervisor; negative workplace ... See more keywords
Perish in gossip? Nonlinear effects of perceived negative workplace gossip on job performance
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DOI: 10.1108/pr-10-2018-0400
Abstract: The purpose of this paper is to investigate the curvilinear relationship between perceived negative workplace gossip and target employee’s task performance, and the moderating roles of perceived organizational support (POS).,Using a sample of 275 supervisor–subordinate… read more here.
Keywords: gossip; perceived negative; performance; workplace gossip ... See more keywords
Why and When Negative Workplace Gossip Inhibits Organizational Citizenship Behavior
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DOI: 10.1177/08933189221095602
Abstract: The potentially destructive effects of informal communication in the form of negative workplace gossip have recently attracted scholars’ interest. Beyond the perspectives of prior studies (e.g., the conservation of resources (COR) and self-consistency theories), we… read more here.
Keywords: negative workplace; organizational citizenship; gossip; workplace gossip ... See more keywords
Don’t Speak Ill of Others Behind Their Backs: Receivers’ Ostracism (Sender-Oriented) Reactions to Negative Workplace Gossip
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DOI: 10.2147/prbm.s288961
Abstract: Purpose Previous studies on negative workplace gossip have neglected the role of gossip receivers. The current study aims to explore the interpersonal interaction mechanism between gossip receivers and communicators. Drawing on social information processing theory,… read more here.
Keywords: gossip; sender oriented; negative workplace; psychological safety ... See more keywords
Effect of Perceived Negative Workplace Gossip on Employees’ Behaviors
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DOI: 10.3389/fpsyg.2018.01112
Abstract: Negative workplace gossip generates social undermining and great side effects to employees. But, the damage of negative gossip is mainly aimed at the employee who perceived being targeted. The purpose of this study is to… read more here.
Keywords: gossip; gossip employees; perceived negative; negative workplace ... See more keywords
Is not workplace gossip bad? The effect of positive workplace gossip on employee innovative behavior
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DOI: 10.3389/fpsyg.2022.1017202
Abstract: Purpose The purpose of this study is to examine the role of positive workplace gossip (PWG) in employee innovative behavior, whereby a mediating effect of employee loyalty is proposed in this relationship. The moderating effect… read more here.
Keywords: innovative behavior; workplace gossip; employee innovative; employee ... See more keywords
Negative workplace gossip and turnover intention among Chinese rural preschool teachers: The mediation of ego depletion and the moderation of bianzhi
Sign Up to like & getrecommendations! Published in 2022 at "Frontiers in Psychology"
DOI: 10.3389/fpsyg.2022.1034203
Abstract: Introduction In China, the high turnover rates of teachers have become one of the biggest obstacles to the development of rural preschool education. Objective: Based on the social information processing theory and the strength model… read more here.
Keywords: turnover intention; negative workplace; ego depletion; workplace gossip ... See more keywords
Brokering or Sitting Between Two Chairs? A Group Perspective on Workplace Gossip
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DOI: 10.3389/fpsyg.2022.815383
Abstract: Brokerage is a central concept in the organization literature. It has been argued that individuals in broker positions—i.e., connecting otherwise disconnected parts within a firm’s social network—can control the flow of information. It would imply… read more here.
Keywords: negative gossip; broker positions; gossip; group ... See more keywords
The Impact of Negative Workplace Gossip on Employees’ Organizational Self-Esteem in a Differential Atmosphere
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DOI: 10.3389/fpsyg.2022.854520
Abstract: The level of organizational self-esteem of employees, whether on the production line or as managers or directors of enterprises, does not only correlate with individual performance but has also become a key factor in determining… read more here.
Keywords: self esteem; negative workplace; organizational self; workplace gossip ... See more keywords
Why does subordinates’ negative workplace gossip lead to supervisor undermining? A moderated mediation model
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DOI: 10.3389/fpsyg.2022.981539
Abstract: Objectives Previous studies on negative workplace gossip have neglected the role of gossip targets of supervisors. The purpose of this paper is to deepen our understanding of how subordinates’ negative workplace gossip affects supervisors’ work-related… read more here.
Keywords: subordinates negative; supervisor; negative workplace; gossip ... See more keywords